Returns & Replacements
What is your Return & Refund policy?
Rosado Gems Return Policy is implied only where there is transit damage (or) do not match the order placed. Cases where the shipment not accepted at the Time of Delivery (or) your package is undeliverable due to wrong delivery address / Contact details in order form (or) your package cannot be delivered due to door lock / non-availability of person to accept the delivery after multiple attempts, will be considered discretionary return and attract Rs 100/- for shipment / logistics partners charges. This policy applies even if your order was originally sent to you via FREE shipping.
If you have any questions regarding Return & Refund Policy, please email us at [email]
Orders once placed and processed through Riverside Coffee Shopify online store cannot be cancelled and no refunds will be made once an order has been successfully processed and handed over to our Delivery partners / order is already in transit.
If you have any questions regarding cancellation policy, please email us at [Email]